Our products are usually in-stock when you buy from us.
We offer a 100% satisfaction guarantee, US customer service, and a 7 day money-back guarantee.
If we are accepting a pre-order, please read the product page carefully and it will tell you the expected delivery schedule. We stand behind our service and our customers 100%.
Please inspect your order upon delivery. If your merchandise arrives damaged, please contact us by email - or call us at 1.833.534.3438 as soon as possible.
We will sometimes ship your order from our U.S. warehouse, other times we may ship from our Hong Kong warehouse. Where we ship from is detailed on the product page.
If you order multiple items, it is normal to receive multiple packages in the mail.
Delivery times will vary, dependent on the ship-from location, and your location.
A typical delivery from the U.S. should take about 3-5 business days, and should take less than 28 days to arrive from Hong Kong.
All our products are shipped with tracking and insurance, we have your back!
For tracking updates, please login to your account and enter your tracking number into the TRACK ORDER tab at the top of any page.
If you have any further questions about your order, please contact us and we will help you as fast as we can. Thank you.